Service Manager in Clackamas, Oregon, US at ARS

Date Posted: 6/1/2018

Job Snapshot

Job Description

Company: American Residential Services

 

We have an opening for a Plumbing Service Manager for our service center. We offer a competitive compensation package and a full range of benefits including medical, dental, vision, 401(k), life and long-term disability insurance.

PRIMARY FUNCTION: The Service Manager is responsible for sales and training, scheduling and supervision of technicians’ to effectively provide commercial and/or residential plumbing service, repair and installation for customers. In addition this position will oversee customer service and quality assurance.

ESSENTIAL FUNCTIONS:

-Responsible for meeting sales objectives and goals
-Supervises and delegates service employees, which includes assisting in hiring and disciplining of employees, scheduling employees, completing time sheets, evaluating performance and supervising work assignments to ensure effective operations.
-Coach and motivate technicians to work at their maximum productivity; coach, train and develop technicians to increase work and sales skills.
- Resolves customer issues and complaints to ensure customer satisfaction.

 

Job Requirements

BASIC QUALIFICATIONS (INCLUDING EDUCATIONAL REQUIREMENTS):

• 3 years PREVIOUS MANAGEMENT EXP.

•At least 3 years Sales experience, and successfully leading a fast-paced operations organization.

 

Personal Characteristics:

Strategic thinking
Tenacious
Driven Results Orientated

 

We conduct pre-employment screening.

 

Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, We may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.