Sales Lead Coordinator in San Diego, CA at ARS

Date Posted: 4/10/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    San Diego, CA
  • Job Type:
    Sales
  • Experience:
    Not Specified
  • Date Posted:
    4/10/2018

Job Description

Company: American Residential Services

Summary

A good Lead Coordinator will take stewardship of our leads and actively work to create systems to maximize their effectiveness at converting them. They should be able to track their own success and offer suggestions for improvement in their follow-up techniques and tools. The Lead Coordinator will have to be disciplined about their time. They will most likely be working on projects while handling new leads and information requests from prospects. They will need to be task focused in order to complete their work.

 

Objectives

Tracks, sources, assigns, and document Sales leads through various sources.

Manages cultivation of internet leads, retail leads and technician leads from generation to conversation.

Maintaining lead database for the service and sales department.

Manages Sales schedule and works with Call Center and Call Center Manager as scheduling challenges and customer concerns arise.

Maintains and improves minimum lead set, run and conversion rates .

Manages sales leads for a team of 6-8 advisors.

Grows relationship with sales team to create positivity, efficiency and improved close rates.

Lead follow up for quality assurance and rehash opportunities.

Reports lead management performance by department by individual.

Skills and Specifications

Able to work in fast-paced, self-directed entrepreneurial environment.

Exceptional verbal and written communication skills.

Highly proficient level computer skills including Ms Word, Excel and Outlook.

Excellent telephone sales personality skills.

Excellent time management skills.

Highly energetic and self-starter.

Decision-making, problem resolution and creative thinking skills.

Able to multi-task the activities with shifting priorities.

Should be honest, assertive and systematic.

Interactions

Sales team- Daily

Service Techs- Daily

Homeowners and potential clients- Daily

Call Center Manager and Customer Service Reps- Daily

Sales and service Managers- Daily

Compensation

Hourly rate  PLUS commissions 

Performance bonuses

Medical, vision and dental health plans

401K options

Paid vacations

Paid sick leave

Experience

Prefer Lead coordinating or dispatch experience preferred but not mandatory

2-3 years inside sales experience preferred but not mandatory

2 year’s customer service experience required

 

Job Requirements

MINIMUM EDUCATION/EXPERIENCE:
A High School diploma, or GED equivalent, and 1-3 years of general office or sales experience within the technical service industry required. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted. Knowledge of Company services and good communications skills are required. Must be computer literate with knowledge of Microsoft Office products. This job requires the ability to use a calculator, create and interpret spreadsheets and operate general office machines.
 

ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
 

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