Inside Sales Coordinator (Bilingual) in Miami, FL at ARS

Date Posted: 11/1/2018

Job Snapshot

Job Description

Company: ARS/Rescue Rooter

Only the best of the best work for the largest and fastest-growing leader in residential services: ARS-Rescue Rooter®. Unique to our field, we provide plumbing, heating, and air conditioning expertise through 70+ locations nationwide united by a commitment to professional excellence. In addition to the training needed for a real career, we provide advancement potential and the chance to give back.

Position: Bilingual Inside Sales - Lead Coordinator

Starting Pay: $13/hr, Full Time Opportunity

Work Schedule:

Friday - 11:30am to 8pm

Saturday - 8am to 4:30pm

Sunday - 8am to 2:30pm

Monday - 11:30am to 8pm

Tuesday - 11:30am to 8pm


Job Description Summary:

You will be responsible for communicating continually throughout the day with our Sales professionals, follow up on quotes given and communicate with customers; process sales and paperwork.  The ideal candidate should be very organized, be able to work in a fast pace environment while multi-tasking and have the ability to prioritize tasks as they come in. This position will be the link from our sales professionals to the office and from the office to our customers. Strong communication and customer service skills are a must.  This position will consist of 75% outbound sales calls.

Duties may include, but not limited to the following:
• Represent the company as the internal selling agent of products and services by providing the first contact with potential and current customers.
• Communicate customer requirements and request support from other departments to assist in achieving established objectives.
• Utilize expertise of service center staff to assist in business development, job costing and preparation of proposals.
• Prepare sales reports, update the lead database, and perform administrative support within the office.
• Reschedule cancelled installation appointments.
• Coordinate all leads through Siebel from the first appointment to payment.
• Verify legitimacy, accuracy, and quality of leads through the verification process.
• Other duties as assigned.

Job Requirements

Minimum Requirements:

  • MUST be fluent, written and spoken, in both Spanish and English
  • Minimum three years of exceptional customer service experience
  • Inside sales experience highly preferred
  • Ability to work with minimal supervision 
  • Ability to demonstrate organizational and follow-up skills
  • Intermediate Microsoft Office skills
  • GED or High School Diploma
  • Must be available with above outlined schedule
  • Must be able to pass background and drug screen

ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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