Plumbing Sales Person in Snellville, GA at ARS

Date Posted: 5/4/2018

Job Snapshot

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    Not Specified
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Job Description

Company: AllGood Plumbing, Electric, Heating & Cooling

Plumbing Repair Specialist


Job Description Summary:  Represents the Company as an experienced plumbing technician and external selling agent of products and services by providing first contact with potential customers and coordinating the sales process through payment.  Provides good customer relations in support of Plumbing operations by making outside sales calls to customers businesses, making recommendations for service and products. 



Job Requirements

Duties may include, but not limited to the following:

  • Identifies problems for commercial and residential clients in need of repair or replacement.
  • Provides a description of diagnosed problems to the client in terms that can be understood.
  • Calculates costs and provides a written estimate to clients when repairs are necessary
  • Closes sales by preparing contracts, permits, and notification forms
  • Coordinates payment and/ or financing arrangements with the client.
  • Coordinates with Technicians and Customer Service Representatives regarding the client’s repair needs and scope of work to be completed.
  • Schedules installations, oversees ordering of equipment and materials for the job and provides general installation instruction.
  • Prepares, communicates, and obtains approval for change orders with the client if the scope of the work changes.
  • May travel to job sites to oversee aspects of the job and ensure overall client satisfaction.
  • Makes sales calls to existing customers and potential customers and provides product information, pricing, current promotions, financing options, product availability.
  • Provides information to customers to help them in their purchasing decisions for company products and services.
  • Solicits potential customers regarding plumbing services and products by self-generating leads
  • Makes outside sales calls to customers who has recently had an commercial service
  • Generates leads by reviewing all technician work orders daily and contacting customers with recorded ages over 10 years old to discuss replacement opportunity
  • Follow-up and close recommendations made by technicians.
  • Makes recommendations for service, new equipment, maintenance contracts and warranties as appropriate.
  • Communicates with Plumbing Service Manager daily regarding leads generated, job sold, jobs paid.
  • Attends all training programs as required.
  • Accepts and processes sales orders.
  • Expedites and coordinates with team members to resolve problems and customer issues.
  • Effectively communicates with potential customers utilizing superior communication skills and customer relation skills.
  • Accurately and timely processes spreadsheets and financing paperwork as required.
  • Performs record management by creating folders, filing and updating information as needed. 
  • Maintain daily reports to track sales information
  • Observes Federal, State, Local and company safety rules and regulations in the performance of duties
  • Other duties as assigned.


Physical Requirements:

Must be able to perform moderately ACTIVE work to include, but not limited to the following with or without reasonable accommodation:

Frequent standing, walking, bending, stooping, kneeling, crouching, pushing and pulling may be required.

  • Must be able to stand for extended periods of time.
  • Frequent and prolonged standing and/or walking, stooping, bending and climbing are required
  • Must be physically able to access a variety of spaces to include crawl spaces, attics, basements, roofs, etc to perform inspections.
  • Must be able to use body members to work, move, and lift or carry heavy objects of more than 50 pounds to include water heaters, tubs or materials.
  • Must be able to climb a ladder.
  • Must be physically able to operate computers, calculators, copy machines, facsimile machines and other general office equipment.
  • Extensive use of computer monitor, keyboard and calculator is required.
  • Specific visual abilities required by this job include close vision, distance vision and color vision for extensive reading and interpretation of charts and spreadsheets.