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HVAC Warranty / Service Supervisor New Construction in Charleston, SC at ARS

Date Posted: 3/29/2019

Job Snapshot

Job Description

Company: ARS/Rescue Rooter

GROW WITH THE PROS AND MASTER YOUR CAREER

Only the best of the best work for the largest and fastest-growing leader in residential services: ARS-Rescue Rooter®. Unique to our field, we provide plumbing, heating, and air conditioning expertise through 70+ locations nationwide united by a commitment to professional excellence. In addition to the training needed for a real career, we provide year-round work, free uniforms, well-equipped trucks, advancement potential, and the chance to give back.

If you have the experience we seek, take this opportunity to grow with the pros at ARS-Rescue Rooter®:

HVAC Warranty / Service Supervisor New Construction

POSITION SUMMARY:
Schedules and supervises employees to effectively provide installation of plumbing and HVAC systems and other construction services in new construction settings. Utilizes human resources effectively to manage workload and job costs, achieve production and margin objectives and complete the job on schedule.


ESSENTIAL DUTIES:
♦ Supervises and delegates service employees, which includes assisting in hiring and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling, and training employees, completing timesheets, evaluating performance and supervising work assignments to ensure effective operations.
♦ Visits job sites to measure new construction and obtain material lists. Completes work orders with layout diagrams.
♦ Schedules jobs for starts, basements, flashing, guttering, gas pipe, and finishes.
♦ Orders material and equipment and schedules delivery to job sites.
♦ Interfaces with builders, contractors, architects, building inspectors, and project managers to identify service needs and maintain good customer relations.
♦ Evaluates work load and schedules work in a way that best utilizes manpower and maximizes profits. Ensures that jobs are permitted, as appropriate.
♦ Monitors material usage for new construction jobs, verifies work orders and reviews purchase orders to ensure accuracy.
♦ Places orders for warranty replacement parts.
♦ Resolves customer issues and complaints to ensure quality customer service.
♦ Communicates regularly with technicians to assist in resolving problems. Assists with unexpected needs.
♦ Drives to job sites to monitor the production and efficiency of technicians and monitor quality control.
♦ Generates reports and measures of departmental operations as well as records on all inventory, tools, and vehicles. Review reports with management.
♦ Instructs crews on the proper use of materials and quality workmanship.
♦ Checks completed installations for quality and adherence to building code. Coordinates inspections.
♦ Develops new business by maintaining relationships with contractors and builders. May estimate and price jobs.
♦ Reviews payroll records to ensure that technicians are paid properly.
♦ Monitors preventive maintenance of vehicles to ensure proper operation.
♦ Ensures that employees have proper tools for the job and that they are properly maintained.
♦ Evaluates staff to determine training requirements. Provides on-the-job training and support to employees.
♦ May cut, build and install ductwork or HVAC units, as needed.
 

Job Requirements

MINIMUM EDUCATION, TRAINING & EXPERIENCE REQUIRED:
A High School diploma or general education degree (GED) equivalent is required with 4-6 years of experience in new construction. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted. Knowledge of local and national construction codes is required. A valid driver’s license is required. Must possess a working knowledge of general industry standards and strong supervisory and mathematical skills. Good communications/human relations skills are also required.
 

ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.