HVAC Service Manager in Atlanta, GA at ARS

Date Posted: 9/13/2019

Job Snapshot

Job Description

Company: ARS/Rescue Rooter

HVAC Service Manager 

 

ARS / Rescue Rooter is seeking a results-driven HVAC Service Manager to manage our team of 20+ Service Technicians in the residential field.  This individual will help LEAD the SERVICE TEAM into a successful future! 

 

This position will be located at our Norcross, GA office.  

 

ESSENTIAL DUTIES:


 Manages and develops the Service staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance and directing work assignments to ensure effective production.
♦ Evaluates work load and schedules service work in a way that best utilizes manpower and maximizes profits.
♦ Resolves customer issues and complaints to ensure customer satisfaction.
♦ Ability to create and manage budgets.
♦ Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Schedules repairs for parts to ensure minimal down-time in job completion.
♦ Conducts research and participates in the marketing process of the department.
♦ Generates reports and measures of departmental operations as well as records on all inventory, tools and vehicles. Reviews reports with management.
♦ Instructs crews on proper use of materials and quality workmanship.
♦ Reviews payroll records to ensure that technicians are paid properly.
♦ May conduct job site surveys.
♦ Ensures that employees have proper tools for the job and that they are properly maintained.
♦ Assists the dispatching operation to ensure appropriate technician selection for type of service.
♦ Monitors preventive maintenance of vehicles to ensure proper operation.
♦ Evaluates staff to determine training requirements. Provides on-the-job training and support to employees.
♦ Oversees facility and equipment maintenance, ensuring that assets are protected and controlled.

Requirements : 

MINIMUM EDUCATION, TRAINING & EXPERIENCE REQUIRED:

    • 5 years of experience in HVAC Management
    • Related experience and/or advanced training or any equivalent combination of education and experience may be substituted
    • A working knowledge of HVAC, gas piping, electricity, plumbing and air flow
    • EPA Certification 
    • A valid driver’s license
    • Must possess a working knowledge of local codes and general industry standards
    • Strong supervisory, communications, computer and mathematical skills


 


 

Requisition ID: 019117-1844

Job Requirements

MINIMUM EDUCATION, TRAINING & EXPERIENCE REQUIRED:
A High School diploma or general education degree (GED) is required with 2-5years of experience in HVAC service. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted. A working knowledge of gas piping, electricity, plumbing and air flow are required. Journeyman licensure is desired. A valid driver’s license is required. Must possess a working knowledge of local codes and general industry standards. Strong supervisory, communications, computer and mathematical skills are required.
 

ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.