Dispatcher in Lorton, VA at ARS

Date Posted: 8/9/2019

Job Snapshot

Job Description

Company: McCarthy Services

McCarthy Home Services of Virginia, Providing Heating, Cooling and Plumbing Expertise to Northern Virginia for 25 years.


Call Center Representative / Coordiantor– Lorton, Virgnia


The strong multi-tasker we select will answer customer calls within a busy office setting and schedule technician appointments for jobs. In addition to entering customer data into a computer, you would provide response and feedback to customers regarding service confirmation, and make outbound calls to customers to schedule appointments for maintenance agreements. The Professional we select for this opportunity would be expected to take advantage of a career path to greater responsibilities!


Salary Information:

          - $18 - $21 Per Hour plus Overtime


Shift Detail:

- 11:30am - 7pm Monday - Friday / Must be available to work Saturdays

- Must be flexible to work later if needed

- Occasional overtime may be required

Requisition ID: 018766-5872

Job Requirements

Required Credentials:

  • Call Center Experience is required- 
  • Strong Leadership and Interpersonal Skills
  • Ability to thrive in a fast-paced environment
  • Excellent organizational skills and the ability to coordinate multiple appointments
  • Have positive reception to coaching a professional feedback designed to help you succeed
  • Computer proficiency, including working knowledge of Microsoft Office
  • Excellent knowledge of the local geographic territory
  • Willingness and ability to work evenings and weekends
  • High School Diploma or GED equivalent


How We Reward Your Professionalism:

Full-time employees receive competitive pay; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match; and healthcare flexible spending account (HFSA). In addition, all employees are invited to participate in our commitment to community outreach, including our extensive support as the Official Global Partner for the Night to Shine prom initiative for special-needs students, sponsored by the Tim Tebow Foundation™.



All candidates are required to undergo pre-employment drug screen and employment background checks.

ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.