This site uses cookies. To find out more, see our Cookies Policy

Customer Service Representative in Memphis, TN at ARS

Date Posted: 3/29/2019

Job Snapshot

Job Description

Company: ARS/Rescue Rooter

EXPERIENCED CUSTOMER SERVICE REPRESENTATIVE, MEMPHIS, TN

Conway Service of Memphis, is seeking friendly service professionals to answer inbound customer calls in a busy fast paced call-center environment.

During these calls you will schedule customer service appointments and enter customer data. You will respond in a timely manner to customer queries, and make outbound calls as needed to resolve customer request. This includes, maintenance agreements, follow up appointments and quality assurance calls. 

Preferred Credentials:

  • 3-5 years' Service-industry experience.
  • 3-5 years Call-center or customer service experience.
  • Willingness and ability to work evenings and weekends.

Flexible Work Schedule with rotating weekends:

  • Monday-Friday 11:00 am-7:00 pm (Sept-April) or 12:00 pm-9:00 pm (May-Aug).
  • Must be able to work any hours between 7:00 am and 9:00 pm.
  • Shifts rotate into Saturday 7:00 am to 5:00 pm (all year)
  • Sunday 8:00 am-4:00 pm (May-Sept)


Competitive Hourly Rate based on experience!

Job Requirements

Required Credentials:

  • Ability to thrive in a fast-paced environment.
  • A strong degree of self-motivation to provide exceptional customer service.
  • Demonstrated listening and verbal communication skills.
  • Proven ability to meet and exceed set goals.
  • Receptivity to continual coaching and feedback designed to help you succeed.
  • Experience gathering customer information and keying it into a computer.

Join our winning team and apply today!

All candidates are required to undergo pre-employment drug screen and employment background checks.

ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

CHECK OUT OUR SIMILAR JOBS

  1. Sales Jobs
  2. Customer Service Jobs