Customer Service Representative in Nashville, TN at ARS

Date Posted: 6/11/2018

Job Snapshot

Job Description

Company: American Residential Services

CUSTOMER SERVICE REPRESENTATIVE, Nashville, TN

Full Time position with rotating weekend schedule.

Competitive Hourly Rate based on experience!

This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

Preferred Credentials:

  • Service-industry experience.
  • Call-center or customer service experience.
  • Bilingual English/Spanish fluency is a plus.
  • Willingness and ability to work evenings and weekends.

Job Requirements

Required Credentials:

  • Ability to thrive in a fast-paced environment.
  • A strong degree of self-motivation to provide exceptional customer service.
  • Demonstrated listening and verbal communication skills.
  • Proven ability to meet and exceed set goals.
  • Receptivity to continual coaching and feedback designed to help you succeed.
  • Experience gathering customer information and keying it into a computer.

Join our winning team and apply today!

All candidates are required to undergo pre-employment drug screen and employment background checks.

ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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