Customer Service Representative (8108) in Corona, California, US at ARS

Date Posted: 3/5/2018

Job Snapshot

Job Description

Company: American Residential Services

AMERICAN RESIDENTIAL SERVICES, a national leader in residential and commercial plumbing services, is seeking Customer Service Representatives. The qualified candidate must have the ability to work in a fast paced environment while being self-motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to constant coaching and feedback.

This position is for full time employment and does require evenings and weekends. Service industry experience highly preferred!


  • Answering inbound calls 
  • Scheduling appointments
  • Making outbound calls 
  • Addressing customer concerns 
  • Working with dispatchers, managers, and technicians to provide excellent customer service 
  • Provide timely response and feedback to the customer regarding inquiries

Job Requirements


  • 2 or more years of call center customer service experience required.
  • Willing to sit for long periods of time
  • Flexible schedule - position requires working evenings, weekends, and holidays
  • Must be at least 18 years of age
  • High school diploma or GED equivalent

We require background checks and drug tests on all employees. American Residential Services will consider qualified applicants in a manner and in compliance with the California Fair Chance Act (AB 1008). 

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We are an equal opportunity employer