Bilingual Customer Service Representative (Call Center) in Maitland, FL at ARS

Date Posted: 8/9/2018

Job Snapshot

Job Description

Company: American Residential Services

ARS/Rescue Rooter, is a great place to work with steady year-round work and advancement opportunities. We are now hiring Customer Service Representatives to join our Maitland, FL call center.


Maitland, FL

Full Time Position

Evening and Weekend hours

$12 per hour + Bonuses/Incentives


Fully Bilingual in English/Spanish is necessary 


This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

We have a friendly office atmosphere. We care about and reward your hard work! Here at ARS Florida Call Center you will enjoy Monthly Birthday Potlucks, Holiday Desk Decorating Contests, Hosted Free Annual Health Screening, Games and prizes celebrating "We Are ARS week", an Annual Holiday celebration.. and more!

Job Requirements

What You Need to Succeed:

  • Willingness and ability to work evenings and weekends.
  • 3 – 5 years of Customer Service experience.
  • Excellent phone etiquette.
  • Ability to thrive in a fast-paced environment.
  • A strong degree of self-motivation to provide exceptional customer service.
  • Demonstrated listening and verbal communication skills.
  • Proven ability to meet and exceed set goals.
  • Receptivity to continual coaching and feedback designed to help you succeed.
  • Experience gathering customer information and keying it into a computer.

Preferred Credentials:

  • Bilingual English/Spanish fluency, though not required.
  • Call-center experience.

How We Reward Your Professionalism

Full-time employees receive competitive pay; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match; and healthcare flexible spending account (HFSA). Part-time employees receive competitive pay, comprehensive paid training, and 401(k) with company match .  In addition, all employees are invited to participate in our commitment to community outreach, including our extensive support as the Official Global Partner for the Night to Shine prom initiative for special-needs students, sponsored by the Tim Tebow Foundation™.

Apply Your Skills to the Best in the Business.

All candidates are required to undergo pre-employment drug screen and employment background checks.

ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.