Plumbing Supervisor in Austin, TX at ARS

Date Posted: 10/24/2019

Job Snapshot

Job Description

Company: ARS/Rescue Rooter


ARS Rescue Rooter of Austin, Texas is looking for a Licensed Plumbing Supervisor who is able to MOTIVATE, TRAIN AND LEAD a Plumbing Team to success! The Plumbing Supervisor will assist the Plumbing Service Manager in overseeing the service, repair, and installation of residential and light commercial plumbing systems.

He /she will also schedule and supervise employees to effectively provide commercial and/or residential plumbing service, repair and installation for customers. Supports good customer relations by ensuring that services are provided as scheduled, and that all applicable plumbing and local codes and regulations are met.



 ♦ Supervises and delegates service employees, which includes assisting in hiring and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings,  counseling and training employees, completing timesheets, evaluating performance and supervising work assignments to ensure effective operations.

♦ Evaluates work load and schedules sewer and drain cleaning service work in a way that best utilizes manpower.

♦ Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Reviews and approves parts, material, equipment and tool purchases.

♦ Calculates costs of material and labor on jobs and prepares proposals for competitive bidding on commercial and residential plumbing jobs.

Communicates with journeyman plumber via telephone with cost of services. May meet with contractors to bid jobs.

♦ Resolves customer issues and problems encountered by service personnel. May meet with customer to develop a satisfactory solution.

♦ Instructs service personnel on proper service, use of materials and quality workmanship.

♦ Stays in touch with service personnel to assist with unexpected needs.

♦ Assists in the dispatching of services to appropriate technician using proper radio and dispatch codes based on workload, technician availability, technician expertise and priority of need.

♦ Ensures that permits are obtained for each job. May handle licensing and bonding issues.

♦ Checks to ensure that each job is complete. Ensures that appropriate job documentation and/or payments are returned to the office. May perform on-site inspections for large work orders.

♦ Inspects vehicles and monitors preventive maintenance to ensure proper operation. Schedules service and repairs for optimum operation.

♦ Prepares required reports on issues such as production, vehicles, material usage, etc.

♦ Evaluates staff to determine training requirements.

♦ Provides classroom and on-the-job training and support to employees.

♦ Reviews and promotes the maintenance of a safe, accident free and healthy work environment. Oversees all safety reporting. May act as safety coordinator for the service center and provide safety training and claims coordination.

♦ Maintains an organized, clean and safe work area.

♦ Observes safety and Company rules and regulations in the performance of duties.

♦ Follows the guidelines for the Senior Care, Ethics, and Quality Assurance Process.

♦ Follows all guidelines prescribed in the Plumbing and Sewer Sales Policy.

♦ Perform quality control inspection of jobs completed.

♦ Other duties as assigned.


  • Must have technical plumbing experience
  • Tradesman License or higher
  • Minimum 3+ years of management experience
  • Must have managed a service team in the plumbing industry
  • Consistent track record of meeting or exceeding annual sales objectives
  • Able to operate in a dynamic, fast-paced environment and adapt to a changing environment 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Requisition ID: 019491-1839

Job Requirements


A High School diploma or general education degree (GED) is required as well as a minimum of four (3) years of plumbing training or completion of an approved apprentice program.


A valid driver’s license and good communications/human relations skills are required. Must possess a working knowledge of general industry standards and possess basic computer skills.

ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.


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