Assistant Service Plumbing Manager in San Jose, California, US at ARS

Date Posted: 2/2/2018

Job Snapshot

Job Description

Company: American Residential Services

POSITION SUMMARY:

Schedules and assists in technical support for employees to effectively provide commercial and/or residential plumbing service, repair and installation for customers. Supports good customer relations by ensuring that services are provided as scheduled and local codes and regulations are met.

Supervises and delegates service employees, which includes assisting in hiring and disciplining of employees, scheduling employees, counseling and training employees, evaluating performance and supervising work assignments to ensure effective operations and safety.

♦ Evaluates work load and schedules sewer and drain cleaning service work in a way that best utilizes manpower.
♦ Resolves customer issues and problems encountered by service personnel. May meet with customer to develop a satisfactory solution.
♦ Instructs service personnel on proper service, use of materials and quality workmanship.
♦ Checks to ensure that each job is complete. Ensures that appropriate job documentation and/or payments are returned to the office. May perform on-site inspections for large work orders.
♦ Reviews and promotes the maintenance of a safe, accident free and healthy work environment. Conducts job site safety visits and reports findings. May provide safety training and claims coordination.
♦ Observes safety and Company rules and regulations in the performance of duties.
♦ Other duties as assigned.

Job Requirements

MINIMUM EDUCATION, TRAINING & EXPERIENCE REQUIRED:

 

***Requires 3-5 years of skilled journeyman-level plumbing experience in addition to training.***

A High School diploma or general education degree (GED) 

A valid driver’s license and good communications/human relations skills are required.

Must possess a working knowledge of general industry standards and possess basic computer skills.
 

Pre-hire screening , per ARS Rescue Rooter Policy.

ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
 

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