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Customer Service Representative
Job Snapshot
Category: Customer Service, General Business, Other Employee Type: Full-Time
Location: US-NE-Omaha Experience: Not Specified
Job Description
Company: Aksarben Heating, AC & Plumbing

ARS-Rescue Rooter, a national leader in residential HVAC and plumbing services is seeking Customer Service Representatives. The qualified candidate must have the ability to work in a fast paced environment while being self motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and receptive to constant coaching and feedback. The candidate will have experience gathering customer information and inputting the information in the computer.
 
  
We Offer:

  • High Hourly Wages Spiffs
  • Benefits Package (Medical, Dental, Vision, 401k)
  • Paid Vacation Time and Paid Holidays
  • Employee Assistance Program
  • Paid Training and Opportunities for advancement

Job Requirements

Requirements:
 

  • Schedule appointments for customers requesting service.
  • Answer customer calls in a busy office environment.
  • Enter customer data in the computer.
  • Handle all customers in a professional manner.
  • Provide timely response and feedback to the customer regarding customer questions.
  • Forward calls, as appropriate, to other members of staff in other departments.
  • Make outbound calls to customers to schedule appointments for their maintenance agreement.
  • Flexibility to work hours anywhere from 7am to 7pm Monday through Friday and Saturday 7:30am to 5pm

 Pre-employment drug testing and background checks required.
 

ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
 
 

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