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Sales Support Coordinator
Job Snapshot
Category: Admin - Clerical, Sales, Customer Service Employee Type: Full-Time
Location: US-TX-Houston Experience: Not Specified
Job Description
Company: American Residential Services

ARS-Rescue Rooter® Network, Unique to our field, we provide plumbing, heating, and air conditioning expertise through 76 locations nationwide united by a commitment to professional excellence. 

If you have the experience we seek, take this opportunity to grow with the pros at ARS-Rescue Rooter®. We are looking for a Sales Support Coordinators in the Houston, TX area. 

Job Description Summary:
Candidate will be the main point of contact between Service Techs, Customers, and Sales Reps.

Candidate will be contacting customers in regards to setting appointments, and processing sale orders from incoming calls, as well as, assisting with orders generated by the outside sales rep. Receiving and processing sales leads and referrals from service techs. This position will consist of inbound and outbound call activity.

Duties may include, but not limited to the following:
• Represent the company as the internal selling agent of products and services by providing the first contact with potential and current customers.
• Communicate customer requirements and request support from other departments to assist in achieving established objectives.
• Utilize expertise of service center staff to assist in business development, job costing and preparation of proposals.
• Prepare sales reports, update the lead database, and perform administrative support within the office.
• Reschedule cancelled installation appointments.
• Coordinate all leads through Siebel from the first appointment to payment.
• Verify legitimacy, accuracy, and quality of leads through the verification process.
• Other duties as assigned.

Job Requirements

Minimum Requirements:
• Three (1-3) years of inside sales experience and providing exceptional customer service
• Possess written and communication skills
• Ability to work with minimal supervision
• Ability to demonstrate organizational and follow-up skills
• Intermediate MS Office skills
• GED or HS Diploma
• MUST be able to pass background and drug screen


ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.


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