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Retail Sales Supervisor
Job Snapshot
Category: Customer Service, Management, Training Employee Type: Full-Time
Location: US-TX-Houston, Texas Experience: Not Specified
Job Description
Company: American Residential Services

SUMMARY:

Train, and direct all Sales Support Associates within the Home Depot program to obtain and meet daily / weekly specified lead generation activities and goals. You will be a Full-time ARS employee supervising Sales Support Lead Generators working inside Home Depot stores. 

 

Duties include but are not limited to the following:

  • Manage hourly/daily SSA performance, schedules and activities to achieve branch goals.
  • Hold weekly SSA meetings to inform, educate, and motivate individual team members.
  • Provide individual and team progress updates vs. goals.
  • Provide training on technical issues affecting the HD program (seasonal changes, IAQ materials, HVAC equipment, etc.).
  • Meet and / or exceed all ARS established departmental business performance standards for lead generation, SSA staffing, and leads run.
  • Develop and maintain positive, direct, working relationships with HD store personnel and HD area management.
  • Inspect HD store displays for compliance to current signage requirements / changes.
  • Schedule and implement planned store "events", being sure to involve Store Management.
  • Product Knowledge (PK) training sessions conducted with HD Store Associates and HD Department Heads in each store at least every other month.
  • Implement operational changes as directed by divisional management.
  • Spend 80% of time in the field with SSA's and HD store management, 20% of time in the office hiring and maintaining administrative functions.
Job Requirements


 

MINIMUM EDUCATION/EXPERIENCE:

A High School diploma, or GED equivalent, and prior work experience is desired.  Strong interpersonal, organizational, communication and selling skills are required.  Must have two years of demonstrated sales experience. The ability to work evenings and weekends with minimal supervision is also required.  This job requires the ability to read and interpret training material. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted

ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
 

 

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